Qmatic Orchestra 7.4 Datasheet
Contents
- Qmatic Orchestra introduction
- Qmatic Hardware
- Qmatic Certified Hardware
- Operating Systems
- Orchestra Application Server
- Business Intelligence Application Server
- Databases
- Java Version Included
- Web Browsers
- Software compatibility chart
1. Qmatic Orchestra introduction
Qmatic Orchestra is an extremely flexible application built upon an integrated Internet architecture.
Key features of Qmatic Orchestra 7.4 include:
- Modular Customer Journey Management system: add extensions to customize the functionality
- Connectivity through standardized connectors (web services) using standard common known technology
- Staff applications built with a high level of usability and accessibility
- High Availability
- Centralized user management – Manage all user access, authentication and privileges across a multi-branch network from a central administration point
- Central data management – All transaction data from across the entire branch network is stored within a central database
- Central branch configuration – Set up the branch configuration and hierarchy from a central location
- Distributed Operation – Central Configuration with distributed operation
- Remote upgrade – Centrally manage software upgrades to distributed installations
- Combine drop-in visits with booked appointments
- Business intelligence reporting and analysis
- Audit trail
- Security
- Personal Data handling
2. Qmatic Hardware
The following Qmatic Hardware is supported by Qmatic Orchestra release 7.4:
| Group | Qmatic Hardware (Supported) |
|---|---|
| Kiosks | TP Button TP Touch TP3110 TP3115 Vision Intro 17 Intro 17 Generation 2 Intro 5 Intro 8 for Solo Intro 8 Generation 2 |
| Displays | Display 832/864/896/8128 Display 911/917/924/948/972/996 Display 1632/1664/1696/16128 Notes display series Notes 2 display series |
| Media Players | Cinematic Hub Media Spotlight with Android device 4.3, or later Qmatic Show with Samsung display (SSSP4 or later) |
| Terminals | KT2243/2595/2695 Connect Agent with Android device 4.4, or later, or iOS device 9, or later |
| Branch Hub Basic and Hub | Branch Hub Basic - firmware 126.04, or later, required Hub – firmware 130.4.3.15, or later required |
| Other | Interface Card reader CI2477 Interface RS232 SI2477 Interface Multi I/O*8 MI2280 without RF Interface Voice VU2187 unit 3MB Choral |
3. Qmatic Certified Hardware
The following Qmatic Certified Hardware is supported by Qmatic Orchestra release 7.4:
| Group | Qmatic Certified Hardware (Supported) |
|---|---|
| Kiosks | Check-in kiosk 22" Check-in kiosk 10" |
| Displays | Counter Display 10", 15" Waiting Area Display 32", 43", 55", 65", 75", 86", 98" |
| Media players | Media Player for Android |
| Other | Reception Printer Staff Panel Customer Interaction Panel |
4. Operating Systems
For Central Server and Distributed Queue Agents.
| Name | Version | Remarks |
|---|---|---|
| Windows Server | 2025 | |
| Windows Server | 2022 | |
| Windows Server | 2019 | |
| Windows Server | 2016 Standard and Datacenter Editions | |
| Windows | Windows 10 Professional, Enterprise Editions, 64 bit version | Only for distributed Queue Agent and GW1745 |
| Ubuntu | LTS 20.04 and higher |
5. Orchestra Application Server
| Name | Version | Remarks |
|---|---|---|
| Wildfly | 26.1.2 Final | Included in installer. |
6. Business Intelligence Application Server
| Name | Version | Remarks |
|---|---|---|
| Apache Tomcat | 8.5 | Included in BI installer. |
7. Databases
| Name | Version | Remarks |
|---|---|---|
| Oracle | 19c | |
| PostgreSQL | 10 | |
| PostgreSQL | 16.1 | |
| SQL Server | 2022 | |
| SQL Server | 2019 | |
| SQL Server | 2017 | |
| SQL Server | 2016 SP1 |
8. Java Version Included
| Name | Version | Remarks |
|---|---|---|
| ZuluJDK | 8.88.0.19 |
9. Web Browsers
9.1. Users Web Applications
| Name | Version |
|---|---|
| Edge | |
| Chrome | 64, or later |
| Firefox | 52 ESR |
9.2. Web Presentation Point Browser
The following browser is supported when running a presentation point:
| Name | Version |
|---|---|
| Chrome | 64, or later |
10. Software compatibility chart
| Qmatic Orchestra 7.0 | Qmatic Orchestra 7.1 | Qmatic Orchestra 7.2 | Qmatic Orchestra 7.3 | Qmatic Orchestra 7.4 | |
|---|---|---|---|---|---|
| Qmatic Orchestra | 4.0.0.278 | 4.1.0.734 | 4.2.0.937 | 4.3.0.93 | 4.4.0.356 |
| Queue Agent | 4.0.0.278 | 4.1.0.734 | 4.1.0.937 | 4.3.0.93 | 4.4.0.356 |
| Queue Agent Daemon | 4.0.0.278 | 4.1.0.734 | 4.1.0.937 | 4.3.0.93 | 4.4.0.356 |
| GW 1745 | 1.5.4 or later | 1.5.4 or later | 1.5.4 or later | 1.5.4 or later | 1.5.4 or later |
| Business Intelligence | 4.0.0.341 | 4.3.0.88 | 4.3.0.88 | ||
| Cinematic | 1.2.8.1 (Cinematic R4) / 1.5.0.1 (Cinematic R5) | 1.2.8.1 (Cinematic R4) / 1.5.0.1 (Cinematic R5) | 1.2.8.1 (Cinematic R4) / 1.5.0.1 (Cinematic R5) | 1.2.8.1 (Cinematic R4) / 1.5.0.1 (Cinematic R5) | 1.2.8.1 (Cinematic R4) / 1.5.0.1 (Cinematic R5) |
| Branch Hub Basic | 126.07 | 126.07 | 126.07 | 126.07 | 126.07 |
| Hub | 130.4.3.15, or later | 130.4.3.15, or later | 130.4.3.15, or later | 130.4.3.15 or later | 130.4.3.15 or later |