1. Orchestra Introduction

Orchestra is an extremely flexible application built upon an integrated Internet architecture.

Key features of Orchestra 7:

Modular Customer Journey Management system
Connectivity through standardised connectors (web services) using standard, widely-known technology
Improved Counter and Connect Agent applications
High Availability improvements
Easy access to all Customer Journey Management information
Zero-footprint clients — only a web browser is required
Centralised user management — manage all user access, authentication, and privileges across a multi-branch network from a central administration point
Central data management — all transaction data from across the entire branch network stored in a central database
Central branch configuration — set up branch configuration and hierarchy from a central location
Distributed Operation — central configuration with distributed operation
Remote upgrade — centrally manage software upgrades to distributed installations
Calendar — a tightly integrated service-based calendar option
Integrated Business Intelligence reporting and analysis
Audit trail
Security

For more information about the modularisation and the licensing structure, refer to the Orchestra 7 Licensing Model document on Qmatic World.

2. Supported Qmatic Hardware

Group	Supported Hardware
Kiosks	TP Button, TP Touch, TP3110, TP3115, Vision, Intro 17, Intro 17 Generation 2, Intro 5, Intro 8 for Solo, Intro 8 Generation 2
Displays	Display 832/864/896/8128; Display 911/917/924/948/972/996; Display 1632/1664/1696/16128; Notes display series; Notes 2 display series
Media Players	Cinematic; Hub Media*; Spotlight with Android 4.3 or later; Qmatic Show with Samsung display (SSSP4 or later)
Terminals	KT2243/2595/2695; Connect Agent with Android 4.4 or later, or iOS 9 or later
Branch Hubs	Branch Hub — firmware 2.1.1.1 or later required; Branch Hub Basic — firmware 126.07 or later required; Hub* — firmware 130.4.3.15 or later required
Others	Interface Card reader CI2477; Interface RS232 SI2477; Interface Multi I/O*8 MI2280 without RF; Interface Voice VU2187 unit 3MB; Choral

* Supports SSL communication.

For Central Server and Distributed Queue Agents.

Name	Version	Remarks
Windows Server	2016	Standard and Datacenter Editions
Windows Server	2012 R2	Standard and Datacenter Editions
CentOS (Linux)	7.0
CentOS (Linux)	6.0
Windows	Windows 10 Professional, Enterprise Editions, 64-bit	Only for distributed Queue Agent and GW1745

Name	Version	Remarks
Wildfly	11.0 Final	Included in Orchestra installer.

Name	Version	Remarks
Apache Tomcat	8.5	Included in BI installer.

Name	Version
Oracle	12c
PostgreSQL	9.5.9
PostgreSQL	9.2
SQL Server	2016 SP1
SQL Server	2014 SP2 — Standard and Enterprise editions
SQL Server	2012 SP4 — Standard, Enterprise, and Datacenter editions

Name	Version
ZuluJDK	8.0.192

Component	Orchestra 5.3.1	Orchestra 5.3.2	Orchestra 5.4.0	Orchestra 6.0	Orchestra 6.1	Orchestra 6.2	Orchestra 7
Orchestra	2.3.1.504	2.3.2.154	2.4.0.192	3.0.0.473	3.1.0.418	3.2.0.244	4.0.0.278 (Business Intelligence 4.0.0.122)
Queue Agent	2.3.1.504	2.3.2.154	2.4.0.192	3.0.0.473	3.1.0.418	3.2.0.244	4.0.0.278
Queue Agent Daemon	2.3.1.504	2.3.2.154	2.4.0.192	3.0.0.473	3.1.0.418	3.2.0.244*	4.0.0.278
GW 1745	1.4.3.4 or later	1.4.3.4 or later	1.4.3.4 or later	1.4.3.4 or later	1.5.4 or later	1.5.4 or later	1.5.4 or later
Cinematic	1.2.6	1.2.6	1.2.6	1.2.6	1.2.8.1 (R4) / 1.5.0.1 (R5)	1.2.8.1 (R4) / 1.5.0.1 (R5)	1.2.8.1 (R4) / 1.5.0.1 (R5)
Branch Hub	2.1.1	2.1.1	2.1.1	2.1.1	2.1.1.1	2.1.1.1	2.1.1.1
Branch Hub Basic	126.04	126.05	126.05	126.05	126.07	126.07	126.07
Hub	130.2.0.2 or later	130.2.0.2 or later	130.2.0.2 or later	130.2.0.2 or later	130.4.2.5 or later	130.4.3.2 or later	130.4.3.15 or later

* This version is needed to run Web Socket Secure.

Qmatic — Orchestra 7.0 Data Sheet (227.A)